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Terms & Conditions

These terms and conditions apply to the use of any of the websites owned and operated by Beyond Organic Skincare. By accessing this website, you agree to be bound by the terms and conditions set out below. If you do not agree to be bound by these terms and conditions, you may not use or have access to this website. If you have any questions, please contact [email protected]

DEFINITIONS

"Beyond Organic Skincare" refers to Beyond Organic Skincare Limited whose registered office is at Unit 3, Tresprison Industrial Park, Helston, Cornwall, TR13 0QD, U.K. Company Registration 5964756.

"website" refers to any of the websites owned and operated by Beyond Organic Skincare, including but not restricted to www.beyondorganicskincare.com, beyondorganicskincare.co.uk

"net order value" is the total value of the order after deduction of any discounts, deals or special offers but before the deduction of any vouchers issued by Beyond Organic Skincare. The net order value is used to calculate carriage and delivery charges.

COPYRIGHT

The copyright to the contents of this website belongs to Beyond Organic Skincare. Users may download, view and print materials for their own personal, non-commercial use. The contents must not be used for commercial or business purposes without prior written permission from Beyond Organic Skincare.

GENERAL CONDITIONS

All orders for goods shall be subject to these terms and conditions. No variation of these terms and conditions shall apply unless agreed in writing by Beyond Organic Skincare.

Beyond Organic Skincare guarantee that all goods on offer are as described on the website and are fit for their intended purpose. Should any product fail to meet our high standards it will be replaced immediately. This does not affect your statutory rights.

Orders can only be accepted from customers who are 18 years or older. If you are under 18 years of age you are welcome to browse our website but regret that we are unable to accept any order from you.

PAYMENT

Any major credit card or debit card except American Express can be used to make payment for goods ordered.

In the event of payment being declined by your card issuer, Beyond Organic Skincare shall not be responsible for any costs or inconvenience caused by a subsequent delay in despatch.

DELIVERY METHODS - UK MAINLAND

In general orders placed in the morning are despatched on the day they are received, and the following day for those received in the afternoon; however at busy times this may not be possible. Please therefore allow one week for delivery.

Orders sent by Courier need to be signed-for on delivery unless you give us special instructions to leave the goods without them being signed for. Where such a request is made, Beyond Organic Skincare cannot accept responsibility for any loss of or damage to the delivery.

Delivery charges to UK mainland addresses will be charged as seen here.

DELIVERY CHARGES AND METHODS - OVERSEAS

Orders to overseas locations are subject to delivery charges as set out here.

Please note: We do not accept responsibility for non-delivery of orders when delivered to addresses outside of the European Community.

TAXATION ON ORDERS DELIVERED OUTSIDE OF EUROPE

Recipients of orders sent to destinations outside the EEC (including the Channel Islands) are responsible for any local taxes that are due on the goods.

UK purchase tax (VAT) is not charged on such orders. VAT is deducted at the Checkout stage of ordering - after the delivery country has been specified.

SENDING AN ORDER AS A GIFT

To send an order as gift: When you enter the checkout process you have the opportunity to supply a separate recipient name and delivery address. You are then able to supply a gift message for the recipient.

We then send the order enclosed in tissue paper inside a Beyond Organic Skincare gift bag or box. Your message will appear on a card enclosed with the order. The invoice will be sent separately to the card-holders (your) address.

CANCELLATION OF ORDER

Under the Distance Selling Regulations, all UK customers have the right to cancel orders placed through a website within fourteen working days of their receipt of the goods. UK residents wishing to cancel an order under these Regulations should return the goods to Beyond Organic Skincare Limited, Returns Department, Unit 3, Tresprison Industrial Park, Helston, Cornwall TR13 0QD,  United Kingdom in their original packing and in their original condition.

Beyond Organic Skincare will not accept any responsibility for loss or damage to goods returned in this way until they are received at our above address, and we strongly recommend that returns are sent by Recorded Delivery or some other means of tracked delivery system.

Once we receive the goods in saleable condition, a refund for their cost will be made to your credit/debit card.

Customers are responsible for the cost of returning the goods to Beyond Organic Skincare. Please note: we do not refund any carriage charges paid.

RETURN OF GOODS

Beyond Organic Skincare will refund or replace any products if:

1. They were purchased direct from us within the last 30 days.
2. They are returned to us in their original packaging, unopened and in resaleable condition.
3. They are returned with the original receipt

Customers are responsible for the cost of returning the goods to Beyond Organic Skincare. Please note: we do not refund any carriage charges paid.

LINKS

Beyond Organic Skincare websites may contain links to other sites. Such links do not imply any endorsement of other sites, and Beyond Organic Skincare bear no responsibility for their content.

LEGAL NOTICE

This website and these terms and conditions are governed by the laws of England and Wales. Any disputes arising from this website shall be resolved by the English Courts.